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Home > Information & Resources > Webcasts/Podcasts > Troubleshooting

Troubleshooting Webcasts

If you are having trouble connecting here is one problem we have found, and a fix for that problem.

Go into your media player. Choose "Tools" from the menus and click "Options".
When the options screen comes up, click "Network". Under streaming protocols check all of the boxes for multicast, udp, tcp, and http, then click "Apply.

How the screen on your Windows Media Player should look

printer friendly version

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